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How 9 facial recognition services handle images, disclose ownership, and more

Some services won't say who owns them, one used misleading customer testimonial photos, and one tool is based in Iran

Craig Silverman
Craig Silverman

May 28, 2025

Web-based facial recognition tools have become a core part of many investigators’ OSINT toolkit thanks to their accuracy and increased availability. But the potential for abuse has also made such services a source of concern and controversy. 

To help investigators decide whether to use a web-based facial recognition tool and which one to choose, Indicator sent a questionnaire to nine services.

Three services — Lenso.ai, ProFaceFinder.com and PimEyes.com — responded. A fourth, Faceagle.com, replied by email. For the remaining services, I gathered information from their websites’ privacy policy, terms and conditions, and FAQ, among other pages. I also examined the sites’ digital infrastructure and other publicly-available information. The goal was to identify who runs the services and how they handle uploaded images, along with other aspects.

Here are key findings about the services I examined:

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